If you are looking for a particular variety and it's not showing for sale, it may already be fully contracted. Please contact us to discuss.
Shipping times will vary depending on how close you are to our warehouse, we do our best to ship hops to you within 2-7 days.
Please contact us with the sales order and the quantities you received. Our team will investigate the order and discuss options with you.
Our labels will display the variety that you’ve ordered, if the Lot ID is different from what you've ordered please contact us before using.
If the foil bags have been split open or damaged on arrival, please take photos and send to email@example.com immediately and advise the order number. We know you might need these hops so we will prioritize a replacement order if you've sent in photos. An investigation will be open.
For spot hops, we currently ship to the United States and throughout New Zealand.
For contract customers we ship in bulk to Europe, USA and UK.
Please subscribe to our newsletter to keep informed of new locations opening up.
If you are wanting to return hops, please ensure they are in the original sealed packaging to receive a full refund. Once the foil bags have been opened we are unable to take them back.
For spot sales we accept Visa, Master Card, American Express, Discover, Diners Club and JCB.
For contracts we accept the credit cards above and international wire transfers.
We use Stripe for credit card payments, Stripe charge a 2.9% fee for each transaction you make.
We send hops to various 3PL warehouses around the world, each of these warehouses are independent and will invoice you separately.
All orders can be made directly from this website.
If you have a profile, your orders will be displayed on your page.
The minimum purchase order is 20kg (4 x 5kg foil bags in each box). At this stage we are unable to break the boxes down for shipments. Please subscribe to our newsletter to keep up to date with our latest news.
We are working hard to provide safe packaging for our planet. Currently, we use a hop industry foil that is tough and durable. Each bag is nitrogen flushed to retain freshness for a longer shelf life. There are 4 x 5kg bags in each 20kg box.
For transporting the bags, we use two different boxes, one is made of Kraft Cardboard and the other is made by Chilltainer. Chilltainers are made from specialised corrugated cardboard laminated with an impermeable reflective metallised polyester. Both are recyclable and sustainable using kerbside recycling.
Each variety has it's own colour so brewers and logistics can differentiate easily. The colours were chosen to represent their meaning;
We have a 3PL partner in Los Angeles, California and Dublin, Ireland.
Freestyle Hops has a onsite coolstore where we store and dispatch orders from.
The expiry date can be found on the box label or on the foil bag.
Hops are best kept chilled, they don’t need to be frozen but as long as they are out of direct sunlight and away from heat they will last a long time.
Your password can be reset by following the instructions at the login area.
If you have changed emails or have a new staff member who will be making purchases, please contact firstname.lastname@example.org to make this change.
If you have a contract with us you can view your remaining stock in your profile area.
The allocations are pulled through from your contract. If you need to change for any reason please contact us to discuss.
USA Contracts: email@example.com
NZ Contracts: firstname.lastname@example.org